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Selected-item handoff

Shipping and Pickup Guide

You can hand off selected paid and ready items without closing the rest of your open invoice. Staff confirms the covered items, method, and any recorded delivery fee before release.

Before release

How selected-item handoff works

  1. First

    Choose ready items

    Confirm which paid and ready items you want prepared. Items you do not select can stay open on your invoice.

  2. Then

    Confirm the handoff

    Staff confirms the covered items, handoff method, schedule, and any recorded delivery fee before release.

  3. Finally

    Track or review

    Open Shipments for courier, tracking, fee, and covered-item details when recorded. Message the shop if details are incomplete.

Pickup or delivery

Available handoff options

Pickup

Collect your paid and ready items directly from the shop.

Meetup

Coordinate a safe meetup schedule with staff.

Local delivery

Available when staff can arrange nearby delivery.

Courier

J&T, Flash, LBC, or another courier can be used when suitable.

After handoff

Tracking and returns

Pickup and shipping records can show courier, tracking number, tracking link, delivery fee, and included items. If a parcel is returned to sender, it goes into review or hold first. It is not automatically treated as sellable stock.